The Cooperative Society of Independent VTC Drivers for an independent, sustainable, rich, lively and diversified life and activity.

SCCVI Super Travel Driver Terms and Conditions

Last updated on 20.05.2024

For services provided by the Society Cooperative des Chauffeurs VTC Independents (SCCVI), you may be required to accept separate conditions which govern your use of these services. Please read these conditions carefully. This includes information about the Service and your rights, as well as other important information. The SCCVI pursues an ideal objective: to guarantee dignified living conditions that respect the laws of your canton and the Federal for its members, mainly VTC drivers. In this context, it can seek to convince its members of the superior interest they have in its duty to achieve its social objective. SCCVI members are independent in matters of social security, people who work in their name and on their own account are independent in their work and bear the economic risk. Independents have their own brand (exclusive specialty), their own infrastructure, issue invoices in their own name, bear the collection risk and make the VAT declaration. They make decisions about how they organize themselves, how they work, and how they subcontract work to third parties. They work for several managers. Please read the following site:

Indépendants (admin.ch)

Aim

1 The cooperative society aims to promote and offer its members the possibility of carrying out an activity as an independent VTC driver in excellent conditions and in their interest.

2 This includes in particular the creation and operation of a digital platform for broadcasting races in the interest of its members and socially responsible.

3 This requires conditions of registration to the platform and use of the platform offering maximum autonomy to its members, while respecting public security, public order, the environment, rules relating to use of the public domain, loyalty in commercial transactions, as well as price transparency. as well as compliance with requirements in terms of working conditions, social standards and the fight against hidden work.

4 To achieve its objective, the cooperative society of independent VTC drivers (SCCVI) collaborates with the competent authorities and with all the institutions supporting its objectives. The cooperative society may carry out other activities which are related to the aim of the cooperative society or which further its aim directly or indirectly.

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II. ACQUIRING MEMBERSHIP

1- Admission conditions

1 All people who, cumulatively:

(i) Meet the cantonal and/or federal conditions to exercise the activity of VTC Driver;

(ii) Have cantonal and/or federal authorizations to carry out the activity of VTC Driver;

(iii) Comply with the cantonal and/or federal conditions for exercising the activity of VTC Driver, in particular the obligations relating to the vehicle, road traffic and customers;

(iv) Do not compromise the objective of the cooperative society.

2- Admission procedure

1 The candidate must send their request in writing to the SCCVI recruitment committee. The committee may require the production of documents proving that the admission conditions are met. The committee decides to accept or refuse the request. The deliberations take place behind closed doors. The committee is not required to provide reasons for its decision.

2 If accepted, acquisition of membership remains subject to full payment of the membership fee and the entry fee (100.- CHF).

3 Membership is acquired on the date of full payment of the membership fee and entry fee.

3- LOSS OF MEMBERSHIP

Principle

1 Membership is lost:

(i) By resignation;

(ii) By the death or dissolution of the member;

(iii) By exclusion or forfeiture;

(iv) By the transfer of the share;

(iv) By dissolution of the cooperative society.

Basic principles

1- The Super Travel Driver Application/Web/call center puts you in touch with Users and thus allows you to have the opportunity to provide Rides in Switzerland and in all European countries.

2- Super Travel Driver connects Drivers with Users, in accordance with federal and cantonal regulations in Switzerland.

3- You are directly bound by a transport contract with Users when you carry out shopping for them.

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4- You accept these General Conditions of the cooperative society of independent VTC drivers as transport of people on a professional basis. You are free to choose if, when and where you use the Super Travel Driver App/Web/call center.

5- You have the right to terminate these general conditions of use by sending a letter to the Cooperative of Independent VTC Drivers. (sccvi.ch@gmail.com).

Object of the contract

Each independent VTC driver to use our Super Travel Driver Application/Web/call center platform must be a member of the SCCVI. These general conditions of use (hereinafter the "Conditions of Use") govern access and use of the APP/Web/Super Travel Driver call center operated by the Society Cooperative des Chauffeurs VTC Independents (CHE -265.559.058, hereinafter: the Cooperative located in Geneva (Route de Veyrier 54, 1227 Carouge GE). Use of the APP/Web/Super Travel Driver call center (hereinafter "the Application/CT and Web") is conditional on acceptance of these Terms of Use.

The service provided consists of making available through the Super Travel Driver Application/Web/call center a connection platform allowing third party transport service providers registered as users of the application Super Travel Driver (hereinafter "the Driver(s)" or "You") to offer their trips to people looking for a transport/delivery service (hereinafter "the Customer(s)") ; the latter can, through the Super Travel Driver platform, transmit their travel orders directly to the Drivers. The App/Web/CT is aimed at transport cars with driver/delivery used for professional transport of people/delivery (hereinafter "the VTC(s)"). By using the App/Web/CT and its services, you are informed that our platform, the Super Travel Driver application, connects drivers and customers and does not provide transport services. The Drivers (members) of the Cooperative carry out transport services on their own account and under their own responsibility, in complete independence. Each trip carried out by a Driver for a Client will constitute a separate contract concluded directly between these persons only. These Terms of Use can be consulted at any time under the "Help" section of the application or on the website www.sccvi.com. Any modification of these Conditions of Use will be made by SCCVI during the General Assembly of SCCVI in the presence and vote of all members of SCCVI and you are free to formally accept or reject them in order to continue using the App /Web/CT. Depending on their importance (price, operational conditions, etc.), they should be discussed and approved at the SCCVI assembly. SCCVI undertakes to ensure that any modification of the conditions of use always guarantees the independence of drivers (members of SCCVI), by guaranteeing them an income allocated without charge and dignity in their activities while respecting ethics and laws. By accepting these General Conditions of Use, you choose to be independent in the use of the Application/Web/CT Super Travel Driver. These general conditions of use constitute a joint enterprise and we are all responsible for the success of this project.

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1- Conditions of use of the App/Web/CT application

1 Eligibility You have no obligation to connect or use the App/Web/CT Super Travel Driver. You can log in to the App/Web/CT Super Travel Driver whenever and wherever you want. To use our App/Web/CT Super Travel Driver platform you must hold a professional/Taxi driver card or any other authorization allowing you to professionally exercise the activity of Taxi or VTC Driver in accordance with applicable legislation. The Cooperative will ask you to provide the following documents (required by law) when registering on the platform:

- A valid mobile phone number;

- Your recent ID photo in passport format;

- Your work permit; (valid) - Your double-sided 121 driving license; (valid)

- Your AVS/health insurance card; (valid)

- The registration document for your vehicle mentioning the possibility of transporting people on a professional basis; (valid)

- Your VTC/Taxi card; (valid)

- Your airport transport badge; (valid)

- Your certificate of affiliation with a compensation fund (independent status) or (proof of current affiliation request), (valid)

- Your VAT number;

- Your home address.

In order to use the platform and receive your payments you must also have an account on a payment platform compatible with the Super Travel Driver platform.

2- Driver Account

Use of the App/Web/CT Super Travel Driver requires installation of the software and your registration as a user (hereinafter the "Driver Account"). Opening this Driver Account implies that you submit to the Cooperative and any possible personal data such as your first and last name, address, scan of your identity document, your professional Taxi or VTC card, your driver's license circulation of your vehicle, a photo of you, your legal email address, your telephone number, your self-employed certificate (or proof of current affiliation request), and consent to their processing. You will also need to provide your bank details and/or credit card details before you can use the platform. The SCCVI may be required to request the communication of additional information or documents in the event that the information or documents that you have communicated are difficult to read, are incorrect or that additional verifications are necessary for legal needs.

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The use of the Application by the Driver is conditional on the communication of all the documents and information requested by these Conditions of Use. You certify that all registration information provided to SCCVI is accurate and you agree. To update this information in a timely manner. The SCCVI is not liable if a Driver enters incorrect payment information and bank details. In the absence of accurate, complete and up-to-date information, you may no longer be able to access the service. The email address you provided during registration will be used for communication purposes with the SCCVI and will also be your means of communication with your Customers. Each trip invoice that you issue via The App/Web/CT Super Travel Driver for your customers will be sent to them automatically by email with your first and last name as the sender information, and your email address as the reply address. For complaints, your Customers will be able to contact you directly via this email address (for example by replying to the invoice email) or your telephone number. Neither the SCCVI nor any possible subcontractor will have any access to these communications between you and your Customers because they take place outside of the App/Web/CT Super Travel Driver.

3- Multiple vehicles and vehicle sharing with a Partner Driver

Provided that all the conditions required by law are met, you will be able to register several vehicles under your Driver Account and also share your vehicle(s) with other Drivers. Before any use, the Driver will make sure to indicate in the App/Web/CT which vehicle he is in.

4 Driver Behavior

You undertake not to allow anyone else to use your driver account in order to ensure the reliability and confidentiality of your identifiers or passwords and to respect the rules and regulations relating to the professional activity of car transport. Tourism. SCCVI may suspend or terminate this Contract, particularly in the event of fraud, illegal behavior or non-compliance with the law by the Driver (e.g. revocation of driving license, fraud, serious misconduct, etc.). The SCCVI Disciplinary Commission, constituted in accordance with the rules approved by the SCCVI Assembly, takes any decision in accordance with this article. It will automatically inform the PCTN or any competent authority of facts likely to fall within its jurisdiction. There must be a grace period of three months before any suspension action, unless there is a valid reason.

5- Data protection policy

At SCCVI, we take the confidentiality and security of our users' information very seriously. When using the App/Web/CT Super Travel Driver, SCCVI will access and collect personal data about you. only when you are connected except for reservations on the App/Web/CT (Online). In order to benefit from a good user experience, and so that the actual geolocation data of the trips you carry out for your Customers via the App/Web/CT Super Travel Driver are correctly reflected in the calculations of the actual trip costs. , we recommend that you authorize, in your phone's settings, the Application to access your location data at all times.

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In this way, even if you temporarily use a third-party application during a race (for example a Google Maps type application to guide you through the route), the Application can continue to follow you and calculate the actual distance covered during the race. Otherwise, the running distance recorded by the Application could not precisely take into account the actual distance covered during the race (because this data would not be accessible when the Application is in the background). The SCCVI cannot, in such a case, be held responsible in the event of a calculation error linked to the impossibility of tracing your location throughout the duration of the race. Driver geolocation data is only accessible and collected by our platforms when you are "Online". Access to and collection of geolocation data stops when you indicate to the Application that you are "Offline". The way in which the SCCVI processes personal data collected when using the Application, when creating a Driver Account or in any other way is described in the Privacy Policy accessible under the "Help" section of the 'Application or on the site www.sccvi.ch The Confidentiality Policy is an integral part of these Terms of Use.

6. Operation of our platform and race order By the Customer, call center, WEB site, your private customers.

1 Setting the price

Details of prices can be consulted from the application and are updated by members of the cooperative society of independent VTC drivers. (SCCVI).

2 Service fees.

A. You pay no service fees or commissions and the customer pays.

B. VAT 7.7% on the added value will be due and will be included in the general rate.

C. You pay an annual contribution of 200. - CHF to the SCCV set by the members of the SCCVI.

7- Race request

According to the proposal and the vote and approval of the members of the cooperative (SCCVI), if your vehicle is the car closest to the customer and meets the criteria required by the customer, your vehicle will be offered to him in the list of available cars . On your screen you can see all customer requests and you are free to accept and decline as you wish. You receive booking requests through Super Travel Driver app/web/CT and you can view the details (price, distance, delivery location, destination, date, etc.) and you can accept or decline and schedule your work. If the customer selects your vehicle, the application will inform you and indicate the pick-up location, the estimated distance to get there, the destination address, as well as the estimated price of the trip in the form of a gold range. fixed price. If the race destination is abroad (i.e. outside Swiss territory), the application clearly indicates the country of destination. If the pick-up location is at the airport, you will increase the loading amount depending on the access conditions to the desired airport area, and these charges will be displayed on the boarding page. You will have 10-15 seconds (at SCCVI's discretion) to choose whether to accept or decline the ride.

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This time is based on the time the customer is willing to wait to get a response from a driver (such as when calling a driver by phone and not getting a response).

As soon as you accept the trip, And all responsibility for this trip falls to you and the Customer will receive confirmation of this trip and will see your first and last name, professional card number/driver's license number, your photo appear on their screen, the registration number of your vehicle, your geolocation and the indication (I am on my way). Your acceptance of the trip implies that a contract is concluded between you and the Customer relating to the trip ordered in your vehicle and the price range or fixed price which was submitted to him. From the moment you accept the trip, you are put in contact with the customer with whom you directly conclude a transport contract. The SCCVI Super Travel Driver only connects you. You will see on your screen the first name, the photo if there is one, the Customer's payment method, and the Customer's pick-up location and will be able to contact the latter by telephone or message. The Client may do the same with you. You may not use your customers' phone number and information outside of the ride or use the customer's information for any third party. Telecommunications transmitted by telephone network such as calls and text messages generate costs payable by the transmitter. When you arrive at the pick-up location, you will indicate to your Customer via the Application that you have arrived. When the race has started (customer in the car with you), the customer will see your name, first name, your professional card number, your photo, and your telephone number and on the postman your email address. If you decline the trip because you are no longer available – which you are free to do – the Customer will be able to select and order another vehicle from their list.

8- Cancellation of the order/cancellation fees

The customer can cancel an order at any time before the start of the race. Any cancellation of an order by the customer more than 4 minutes after its acceptance by the Driver will give rise to cancellation fees and the driver will receive cancellation fees equivalent to a minimum amount set by SCCVI members in AG. The Customer will be informed of this through the Application. Cancellation of an order also covers the situation in which the Customer does not appear in front of the ordered vehicle within 5 minutes from the moment you informed the Customer through the Application of your arrival at the pickup location in charge.

You will then have the option to cancel the race and collect cancellation fees equivalent to a minimum amount decided by the SCCVI in AG. The Customer will be informed via the Application, however, if the Driver is more than 5 minutes late at the pick-up location compared to the time initially estimated by the application, cancellation by the Customer does not give rise to no cancellation fees. You agree that no cancellation fees will be charged to the Customer if the latter cancels their trip less than 4 minutes after your acceptance of the trip (often a handling error).

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9- Driver waiting/waiting costs

If the Customer does not appear in front of the ordered vehicle within the first few seconds after your arrival at the pick-up location, a waiting fee of 0.50 CHF (per vehicle category) per additional minute will begin to accrue and will be added to the price of the ride. The Customer will be systematically informed via the Application. You agree that disabled or elderly customers will not be charged for the first 6 minutes. If a disabled or elderly customer does not appear in front of the ordered vehicle within 6 minutes of your arrival at the pick-up location, a waiting fee of CHF 0.50 per additional minute will be added to the price. The customer journey will be systematically informed via the Application.

10- Receipt for cancellation fees

Any cancellation costs will, like the price of a trip, be the subject of a receipt which will be notified to the Customer as soon as possible and which can also be consulted via the Application.

11- Complaints

In the event of complaints regarding a trip, its billing or the service provided, Drivers and Customers will have the possibility of contacting each other directly by telephone (call or text message) or by e-mail in order to find an amicable solution (reimbursement via the Application, apologies, etc.) or, if necessary, to take the necessary measures towards each other (complaint, etc.).

12- Estimated travel time and distance of races on our Super Travel Driver platform

Uses a mapping system to predict distances and time between: - Customer Position, Pick-up Location, and Arrival Location, and - Driver and Customer Position and Arrival Locations and support. The accuracy of distance and travel time estimation are mainly determined by two factors: - The accuracy of the mobile network – and the inherent uncertainty of this criterion; - The precision of the mapping system and the uncertainty of this precision. In both cases, the app will generate estimated distances and times. These estimates will vary at any time based on the following criteria:

- The accuracy of the mapping platform regarding the route it chooses as the fastest route. Some journeys may be made with different routes at different times, depending on traffic variables, such as accidents, roadblocks or traffic jams that the mapping platform may or may not detect.

- Quality of the mobile network used (location/time) when a passenger sends a trip request. Some mobiles can use 4G and others 5G. Full 4G/5G deployment may not be achieved in some locations due to lack of network optimization on the operator side. Local precision may be affected in such cases. - Quality of the mobile network used (location/time) when a driver receives a trip request. Some mobiles can use 4G and others 5G. Full 4G/5G deployment may not be achieved in some locations due to lack of network optimization on the operator side.

- It is possible that the driver is in a location that does not allow stable transmission from his device.

- The customer may be in a location that does not allow stable transmission from their device.

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13- Race prices

The price range or set price displayed is estimated by our Super Travel Driver platform for each race taking into account the estimated distance (per km) of the race, the estimated duration of the race and the price level applied by the Driver, according to the scales adopted by the members of the Cooperative Society of Independent VTC Drivers (SCCVI) in assembly, within the limits of applicable law. At the end of the race, the Application will determine the "Actual calculated amount of the race" based on the actual data of the race (final time, final distance, waiting costs, tolls) and depending on the price level. For VTCs, the final price (based on the actual calculated amount of the trip) which will be invoiced to the Customer cannot exceed the maximum of the initial price range, which is a guaranteed price. Notwithstanding the above, the final price of the trip could exceed the maximum price of the estimated range or fixed price if for example there are waiting costs for the Driver at pick-up or if the Customer changes destination, such as law requires it. If there are toll, baggage and item charges, which are fees/taxes levied for access to certain roads including bridges or tunnels, they will be added to the fare up to the price. Maximum range or fixed estimated travel which will not be exceeded. In the latter case, before the end of the trip, the Driver will enter in the Application the amount of toll fees, suitcase, items that he has advanced and which will appear on the receipt notified to the Customer by the Driver through the Application. In the event of heavy traffic, the price may be increased, according to the terms provided by the Cooperative in meeting.

A supplement per baggage or objects plus 5 kg will be charged and the amount set by SCCVI members.

14- Payment of the fare by the customer

"Fees" are defined as: the price of transportation services including applicable taxes, waiting fees, cancellation fees and tolls. The Customer can pay the Fees either by debiting the bank card registered in their Customer Account or directly to the Driver in cash. When payment is made by credit card via the Application, this payment is automatically sent to the driver's bank account. A receipt containing all the information required by law will be automatically sent to the Customer as soon as possible and will be available to the Driver on the Application. Drivers have a legal obligation to keep receipts for a minimum period of 5 years. A valid bank card must be registered on the Application by the Customer when opening the Customer Account. When ordering a ride, the Customer will select their payment method, cash or credit card. If there are multiple registered cards, he will select the one he wishes to use. For each trip order, Super the application will carry out, on behalf of the Driver, a pre-authorization on the Customer's bank card for the maximum amount of the price range/set. In the event of pre-authorization failure, the Driver will receive notification that the trip has been canceled due to the failure of the pre-authorization of the Customer's card.

If the Customer has selected the cash payment method and the payment is not made at the end of the trip (it is strongly recommended to cash the amount of the trip before departure), it will be up to the Driver to find an amicable solution with the Customer or, where applicable, take the necessary measures towards the latter (complaint, etc.). SCCVI will not be held responsible for this failure to pay by the Client and this amount will not be owed by SCCVI to the Driver.

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15- Driver Payments

The SCCVI Treasurer committee will automatically pay into your bank account the amounts collected during your shopping according to the decision of the SCCVI members in the general assembly once/twice a week. Credit card fees are not passed on to you. You will be able to consult your accounts at any time through your Application.

16- Exclusion of liability

The SCCVI is required, under applicable law, to ensure that Drivers using the Application, web/CT have the necessary authorizations and permits to carry out their activity and must verify, to the extent that can reasonably be required from it, that the Driver uses a vehicle meeting legal requirements. To the extent permitted by applicable laws, the SCCVI, its managers, employees, or service providers cannot be held responsible for any harm or damage, direct or indirect, resulting from or related to your use of the Application/Web/ CT or any service or content linked to this Application, nor in general to any liability induced by a fault which is not serious. In particular, the Cooperative, and where applicable, will not be held responsible for:

(i) any damages resulting from the use or inability to use the Application, including damages caused by malware, incompatible software, viruses or any inaccuracy or omission of information from the Application , its content and related services.

(ii) Indeed, the Cooperative, and where applicable, does not guarantee that the Application and/or related services will meet your needs, be complete, free from errors, omissions, defects or always available, timely, up-to-date, accurate and uninterruptedly accessible.

(iii) the use of electronic means of communication with the Application, Web/CT, in particular damages resulting from a failure or delay in the transmission of electronic communications, a Malfunction of the Internet network or other equipment of reception preventing access to the Application, Incompatibility of the Application with other electronic means, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and virus transmission. (iii) The actions, behavior, attitudes or negligence of the Driver. Any complaint regarding the Transport Services provided by the Driver must therefore be addressed directly to him through the Application and the Driver will be responsible for taking all necessary measures (complaint, amicable solution, etc.). The SCCVI, and where applicable authorized by the latter, may suspend, withdraw permits, interrupt or modify all or part of the Web Application at any time and without notice, in particular for maintenance, force majeure or legal reasons.

(iv) The Application, web will inform you by means of a notification. You acknowledge that the SCCVI, and where applicable authorized by the latter, cannot be held responsible for such suspensions, modifications or interruptions of the Application. –

(v) As a VTC/Taxi driver you are subject to OTR 2 Please read the following site:

OTR 2 (admin.ch)

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(vi) The child seat is the responsibility of your customers:

In Switzerland, regarding the safety of children in cars, the same law is in force as in European countries. Some other countries apply much less severe laws, but sticking to Swiss rules is a guarantee of security. There are 3 categories of child seats. For the youngest, up to the age of 18 months or up to a weight of 13 kilos, group 0+ is in force. These are baby carriers in which they travel upside down, looking backwards. For children aged 1 to 4, with a weight between 9 and 18 kilos, group 1 applies. In this category, child seats can be oriented both forwards and backwards. And the 3rd category concerns children weighing more than 18 kilos (so approx. from the age of 4), which are the seats of group 2/3. These are booster seats secured or not by means of a backrest and which must be installed for children up to the age of 12 years or 150 cm. 12/20 Taxi and VTC drivers are responsible for the safety of children up to 12 years old. The driver is responsible for ensuring that passengers wear seat belts during the trip. The driver must ensure that children under 12 years old or less than 150cm tall are properly secured with the appropriate child seat. It is a good idea to check with a taxi company in advance whether the desired child seat category is available. Please note: taxi rides in which children are not restrained according to the rules are

17- Booking conditions

100% guarantee for all trips with us, no risk of cancellation on our part.

Minimum cancellation period: 1- For a trip booked 24 hours in advance:

- The minimum cancellation period by you is 24 hours before starting the race.

Please note: If you accept the ride and the customer cancels within 24 hours, you will receive 100% of the ride money.

1- If the race was booked less than 24 hours in advance

- The minimum cancellation period by you is 120 minutes.

- You need to inform the administrator via app or phone to cancel the ride.

Please note: If you accept a ride and the customer cancels within 60 minutes, you will receive 100% of the ride money.

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By accepting a booking with SCCVI Super Travel Driver, the first person named on the booking agrees, on behalf of all people named on the booking, that:

Read and accept the SCCVI terms and conditions. You agree to our use of personal data in accordance with our Privacy Policy and are authorized to disclose your personal data on behalf of all persons named in the booking, including, where applicable, certain categories of data (such as information about the health or we have a disabled person). And Age over 18 years old.

You can get all the scheduled courses based on the service type and category of your vehicle, even if you are offline you get notifications for the scheduled courses through the app, and by clicking on them you will get all course details. You will see it and you can accept or reject it.

Once you have accepted a scheduled ride, you can click on your reservation's calendar to view completed rides and scheduled rides. Once you have accepted the trip you will be responsible for completing this trip and you will receive a confirmation email with all the details. You will also receive a reminder email with all the details 1h30 before the start of your race. If you wish to cancel your ride for any reason, you must cancel the ride at least two hours before the ride begins by calling the phone number on the app so that admin will find another driver for the booked one.

You can start the race just one hour before the race starts, you can click on the race whenever you want and look for your customer. You must be at your customer's pick-up location at the time specified when booking.

When you reach the customer at the agreed time and the customer is not there yet, you can click on the wait button and you will receive charges for the customer's waiting time. You must wait a maximum of 30 minutes and if you do not get any response from the customer, contact the Admin. And in this case, you will get 100% of your ride money after cancellation of the trip due to lack of customer presentation after 30 minutes.

For any change of destination, the customer must agree with you. Since the guest pays extra for the reservation, you must have drinking water and a charger to provide to the guest.

Behavior in the vehicle In the case of transport services provided by the service provider SCCVI Super Travel Driver, the user is obliged to adopt the following rules of conduct:

Throughout the duration of the race, all guests are required to respect the Highway Code, particularly regarding the wearing of seat belts. The user is required to follow the instructions issued by the SCCVI service provider. The SCCVI service provider is responsible for safety during the race. Therefore, it is prohibited to open doors during the race, throw objects out of the vehicle and/or remove body parts from the vehicle or shout during the race. If the user wishes to operate the vehicle's devices or equipment himself, he must follow the instructions provided by the SCCVI service provider.

Smoking is prohibited in the passenger compartment of the vehicle. If the user or guest does not comply with this instruction, he or she is required to pay the cost of cleaning the car and compensation for the period during which the car could not be used. Eating in the car is prohibited. The consumption of alcoholic beverages requires the prior agreement of the SCCVI service provider.

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18- VAT taxation: Mwst-Webpublikationen (admin.ch)

For drivers, the turnover limit for compulsory affiliation is CHF 100,000.-, now a driver with less than CHF 100,000. - Turnover can request voluntary affiliation if he has many charges subject to VAT that he could recover. The SCCVI and Super Travel Driver do not intervene at all in the process of generating the drivers' turnover.

You accept:

1. To comply with all of your tax obligations related to the provision of Races, including any registration obligation, in accordance with current legislation;

2. To provide the SCCVI (or, where applicable, one of its affiliated companies) with all relevant tax information (for example and without this list being considered exhaustive, a valid tax identification number belonging to you as well as all information concerning your VAT status).

3. To inform SCCVI of any change in your tax status (including your VAT status) in writing, no later than 5 working days.

4. And that you are responsible for your own social security contributions, taxes and duties, including on your own income, arising from the provision of Races. Notwithstanding anything to the contrary in these SCCVI Member Conditions. The SCCVI may, in its reasonable discretion, based on applicable tax and regulatory considerations, collect and remit taxes resulting from the provision of the Races and/or provide any member information directly to the relevant tax authorities, including on your behalf. And on your behalf. If SCVVI and/or any of its affiliates are required to make tax payments and/or are subject to tax penalties due to failure to comply with any of your obligations under (for example, if you have provided incorrect information regarding your VAT status), SCCVI will be entitled to withhold corresponding payments, including, without limitation, deducting the corresponding amounts from the User Rates paid to you.

19- Insurance and accidents

You will maintain motor vehicle liability insurance (adapted to professional transport of people and including protection against bodily injury and material damage caused to third parties) for all vehicles that you use during the duration of these Terms of Use, and this at the insurance levels required and imposed by applicable regulations. If you are a commercial company, you will also need to take out the following types of insurance with limits equal to or greater than those required by applicable legal provisions: Civil liability insurance that protects third parties against bodily injury and property damage and insurance against work accidents to the extent that this is required by current legislation. Within 7 days of our request, you will provide us with copies of any or all insurance certificates. We may, at any time, verify your insurance coverage with insurance companies or third parties. If you are involved in a road accident while using our Services, which could give rise to an insurance claim, you must provide us, as soon as possible (and within 30 days at the latest), with all the necessary information and cooperate with our insurers in any investigation relating to this accident.

1 Accident and loss of earnings insurance to have accident and loss of earnings insurance, you can ask several insurance companies to cover you in the event of an accident and loss of earnings.

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19- Termination/Resignation

1 You are free to use or terminate the SCCVI App/Web/CT Services (if applicable) at any time and you may terminate these Terms and the App/Web/CT Services by closing your account.

2 The member must send his resignation in writing to the SCCVI recruitment committee.

20- Partial nullity

Any invalidity or unenforceability of any provision of these Terms of Use will not affect the validity of the remaining provisions.

21- In the event of a profit, how are they distributed?

Every SCCVI member (driver) will benefit from the work they do. The SCCV administrative board will share the net profit of SCCVI with the member at the end of each year provided that the beneficiaries respect the rules and obligations mentioned below:

• Be a member of the SCCVI, Compliance with all membership provisions in the statute of the cooperative, and Payment of the annual cooperative contribution. At least 80% you have worked with SCCVI, Be up to date with payment of AVS, Tax and VAT contributions.

Source of income of the SCCVI:

1- Annual subscription of SCCVI members

2- 25% net profit from Super Travel in the canton of Geneva only. (5% will be for the board of directors)

• Profitable SCCVI investments such as: Car rental, Operating shopping centers and etc.

22- Who will manage the cooperative (SCCVI)?

The president of the SCCVI and the Board of Directors elected by the members ensure the proper implementation of the major decisions defined at the general meeting. Concerning management, the cooperative will be managed by competent staff as in any company (operators, accountants, secretaries, etc.) with the possibility for employees to also be members for more motivation.

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23- Who will manage the application/website/call center?

Experienced teams of Super Travel VTC Technologies software and hardware engineers, under the supervision of the SCCVI administrative board. Super Travel VTC Technologies is responsible for all costs of the application, website, call center and advertising and communications with SCCVI customers and providers. Source of income for Super Travel VTC Technologies:

1- Collection of 10% administrative fees from customers (who must pay 25% of the net profit to the SCCVI in the canton of Geneva only)

2- Advertising

3- Joint venture with SCCVI and other partners. VTC Technology has invested in launching the Super Travel Driver/ User app, website and call center and all necessary steps such as marketing, advertising and... SCCVI will not be involved in the loss or the profit of VTC Technologies. All costs of VTC Technologies' personal salaries, application, website, call center, advertising and marketing are the responsibility of VTC Technologies.

24- Intellectual property

You acknowledge that all intellectual property rights and other rights relating to the Application are the exclusive property of VTC Technologies. These rights include rights related to Super Travel Driver/User software, its databases, trademarks, logos, domain names or other similar rights. These Terms of Use cannot in any way be interpreted as transferring ownership of the Application or any element thereof or its content to users.

Subject to your compliance with these Terms of Use, the cooperative grants you a limited, non-exclusive, non-sub licensable, revocable at any time and non-transferable license (i) to access and use the Application on your personal device for purposes relating solely to your use of the Services, and (ii) access and use of any content, information and related materials that may be made available to you in connection with the Services, in each case solely for your personal, non-commercial use. The Cooperative does not grant any right or license to use its Super Travel names, logos and product names associated with the Super Travel Application and services. You may not (i) copy, redistribute, reproduce, record, transfer, perform or display to the public, broadcast or make available to the public any part of the Super Travel service or otherwise use the Application or the Super Travel service in any manner not expressly authorized by the Terms of Use or applicable law or in any other way infringing Super Travel's intellectual property rights, (ii) sell, rent or sublicense any part of the Super Travel Services, (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law, (iv) insert links, mirror or frame any part of the Services, (v) cause or launch any program or script for the purpose of retrieving data, indexing, crawling or data mining any part of the Services or unduly burdening or inhibiting the operation or functionality of any part of the Services and, (vii) attempt to gain unauthorized access to or damage any aspect of the Services or related systems or networks. In the event of violation of this article, the Customer is exposed to prosecution, in particular but not exclusively in the context of an action for infringement, in addition to termination of the contract.

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25- Applicable law and courts

Competent these conditions of use are subject exclusively to Swiss and Geneva law and to your canton. Subject to mandatory legal provisions, any dispute relating to the APP/web/CT and these Conditions of Use, including their validity, interpretation or execution, will only be subject to, in the absence of success, a prior amicable negotiation. , subject to the ordinary courts of the canton of Geneva (Switzerland). An appeal to the Swiss Federal Court is reserved, if necessary.

These General Conditions of Use Driver/User SCCVI Super Travel have been approved by the members of the Cooperative of Independent VTC Drivers (SCCVI) in accordance with cantonal and federal LTVC laws within the General Assembly of SCCVI.

Geneva, May 20, 2024

By clicking "Yes, I agree", you agree to be bound by these SCCVI Super Travel Driver terms and conditions and accept membership in SCCVI.

Technologies VTC/ (SCCVI), 54 Route de Veyrier, 1227 Carouge, www.sccvi.com, sccvi.ch@gmail.com

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The Cooperative Society of Independent VTC Drivers for an independent, sustainable, rich, lively and diversified life and activity

Privacy Policy – Drivers

Geneva, May 20, 2024

This Privacy Policy describes how the Cooperative Society of Independent VTC Drivers (CHE-265.559.058; hereinafter: the Cooperative) located in Geneva (Route de Veyrier 54, 1227 Carouge GE), collect, use and process your personal data , for what purpose this personal data is collected and the rights you have under data protection laws and regulations.

The company Cooperative des Chauffeurs VTC Independents/VTC Technology are responsible for processing your personal data and can be contacted by sending an e-mail to sccvi.ch@gmail.com or by mail to the aforementioned address. This Privacy Policy is valid for all Super Travel Driver/User websites, applications, call center services, contracts and tools that do not have their own provisions regarding data protection. If we make significant changes to our Privacy Policy, we will notify you in the app/web/CT Super Travel and Super Chauffeur or by other means, including by email, telephone or text message. Subject to applicable laws, you consent to updates to our policy if you use our services after such updates.

1- Personal data collected

Personal data we collect:

Driver Account Data Personal Data: We collect the information you provide to us when you create or modify your Super Travel Driver account. Opening a driver account is reserved for people over 21 years old. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to: email address, photo, first and last name, telephone number, address, state, province, zip code, city, usage data, approval checks, AVS number, proof of affiliation as self-employed or proof of current process, copy of your professional VTC/Taxi card, vehicle registration document with professional mention transport, work permit, your bank card details, bank account details or your settings and preferences in your account it comes together. . SMS and email authorization is required to verify user's mobile number and email simultaneously. When we enter the app with mobile number and email address, we need OTP to verify user identity.

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Usage data:

Usage Data is collected automatically when using the Service. Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the The time and date of your visit, the time spent on these pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, the unique identifier of your mobile device, the IP address of your mobile device, your operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Geolocation data:

Super Travel Driver aims to connect passengers and transportation service providers/drivers. Driver geolocation data is collected when the Super Driver app is activated but also in the background when the app is not activated. This is essential for communicating trip requests to drivers even if they are not actively using the app. The collection of geolocation data stops after uninstalling the application.

Device information

Super Travel Driver may collect data about the devices you use to access our Services, including device model, IP address, operating systems and versions, software, names and versions machines. Files, language preferences, unique hardware identifiers, advertising identifiers, serial numbers, travel data and mobile network data.

Transaction data

We collect transaction information related to your use of our services, including details of orders received, date and time the service was provided, amount charged, distance traveled, route and method of payment.

Communication data

We allow passengers and drivers to communicate with each other and with Super Travel Driver through chats, phone calls or text messages. To provide this service, Super receives certain information relating to calls or text messages, including the date and time of the interaction and the content of the communications. Super may also use this information for the purposes of its support services, security questions, analysis and improvement of its products and services.

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Cookies and similar identification technologies

Cookies are small text files stored on your browser or device by websites, apps, online media and advertisements. They allow a user's device to be recognized. Super Travel Driver may use cookies and similar technologies, including for (i) user authentication, (ii) recording user preferences and settings, (iii) generating statistics, (iv) Administration and performance evaluation of advertising campaigns and (v) analysis. Traffic and trends, and more generally understand the browsing behaviors and interests of users of our services. You can deactivate the use of cookies by selecting the appropriate settings on your browser. However, such deactivation may prevent the use of certain features of the Super Travel Driver services.

2- But from the collection

We collect your personal data in the following context:

The conclusion and execution of the contract/your use of the application:

We collect and process your personal data to create and update your driver account and generally enable your use of the Super Travel Driver platform through the application by connecting you with customers. We obtain your bank/credit card information to make payments of the amounts collected for your account during your trips and to debit the amounts due for the use of the Application/Web/CT Super Travel Driver. We also use your personal data to communicate with you in relation to your use of the application/Web/CT Super Travel Driver to assist you and respond to your requests but also to inform you of new features and updates of the application or other Super Travel Driver services. We collect data on the routes taken by drivers and passengers to analyze geographic coverage to provide recommendations to drivers on the fastest routes.

Keeping a register

Certain legislation provides that a racing broadcaster must keep up to date and keep a register containing the following information:

1- The first and last names of the drivers with whom he collaborates directly, their date of birth, their AVS number, the start and end dates of the collaboration;

2- The company name of the companies with which it collaborates, the start and end dates of the contract;

3- The registration and chassis numbers of the cars used by the drivers and transport companies with which he collaborates.

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Protection of legitimate interests

Personal data may also be processed for reasons of legitimate interest, for example to investigate and detect fraudulent payments or for the exercise of legal rights and defense in disputes.

Marketing communications of the Cooperative (SCCVI) and any possible subcontractor

We use your email and telephone number to inform you of new products or send promotional offers. We may personalize our communications based on how you use Super Travel Driver (frequency, routes, and payments). If you no longer wish to receive our communications, you can click on the "Unsubscribe" link at the end of our communications or on or under the "Settings" section in the Super Travel Driver application.

3- Transmission of personal data

Your personal data may be transmitted to the following people or entities:

Passengers/customers

Driver information is disclosed to the passenger who ordered the ride via App/Web/CT Super. In this case, the passenger will see your name, photo, vehicle, registration number, VTC/Taxi card number, telephone number, geographic location information and your email address on the invoice.

Other service providers/third parties:

We do not transfer your personal information to unauthorized third parties. Our employees only have access to the data they need to fulfill their contractual and legal obligations. The Cooperative/VTC Technology may employ service providers, agents or representatives to provide services on behalf of the Cooperative, including the administration of the websites, applications and services it provides to you. These third parties may access and process your personal information when providing these services. Under no circumstances will the Cooperative transmit your personal information to third parties who intend to use it for direct marketing purposes, unless you have expressly given us your authorization.

Group companies

In order to meet the requirements of the services or functionalities of the Super Travel Driver platform, personal data may be disclosed to the companies and partners of the Super chauffeur group. The processing of personal data by the companies and partners of the Super Travel Driver group will be carried out under the same conditions as those established in this privacy statement.

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4-Rights of data subjects

You can access and update the personal data in your account at any time via the application/Web/CT Super chauffeur. You can also at any time:

1- Ask us to update, correct or complete the data we hold about you;

2- Withdraw your consent for the processing of your data for a specific purpose;

2- Ask us to delete or erase your data from our systems;

3- Limit or oppose the processing of your data;

4- Ask us to provide the personal data we hold about you in an easily readable electronic format or to transfer this data directly to a third party designated by you.

To exercise the above rights, and for any other questions or comments regarding this Privacy Policy, please contact us by email sccvi.ch@gmail.com or by mail addressed to the cooperative, attaching a copy to your request your identity document. . Please note that we are required to retain some of your personal data as part of our legal and contractual retention obligations even after your request to block or delete it. Furthermore, the deletion of your personal data may have the effect of preventing you from continuing to acquire or use the services that you have registered. Finally, where applicable, you have the right to lodge a complaint with a regulatory authority competent in matters of data confidentiality.

5) Security

Super Travel Driver takes appropriate technical and organizational measures to protect your personal data and we only store it on secure servers. The application and the site are protected by measures in accordance with the current state of the art against loss, destruction, manipulation of data, access to them and their modification or disclosure by unauthorized persons. In principle, data communicated via the Internet platforms made available by Super chauffeur are transmitted in encrypted form. When you transmit information to us via the Internet or other electronic means of communication, there is always a risk that it may be lost, damaged or manipulated. You do so at your own risk. If we become aware of a security breach, we will notify affected users so that they can take appropriate action.

6) Conservation of your data

We process and store your personal data for the entire period required by legal and contractual provisions. Your personal data will be stored as long as you have an active account. If you close your account, personal data will be deleted from our database unless such data needs to be retained for legal, accounting, dispute resolution or fraud prevention purposes. Please note that uninstalling the Super Travel Driver app on your device does not automatically delete your personal data.

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7) Permissions

We use the following set of permissions for data entry purposes only. These permissions are not used to store any type of user's personal information. Android/ IOS

Authorization

Authorization: Position

Permission: Camera

Authorization: Contacts

Authorization: Sir and search

Authorization: Notification

Permission: Live Activities

Permission: Refresh (background)

Authorization: cellular data

Permission: Allow tracking

Permission: Paste from other apps

Clearance: Movements and Form

Authorization: Calendars

Location Permission Statement

The above authorization is used only to access the location provided by the customer, in order to deliver the products or services to the delivery or collection location. The location service is used under the privacy policy of the "Google Play Develop and APP Store" program policies.

We do not share any type of location data or customer information for any other service. We assure the customer of safe and precise delivery or pick-up. The information under the permission is taken under the Google consent law.

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2- The above permission is used for user-side tracking.

The location service is used within the framework of the privacy policy of the "Google Play Develop" program policies.

We do not share any type of location data or customer information as additional resources taken under authorization, are properly secured and comply with Google's consent law.

CONTACT

We welcome your comments regarding this privacy statement, which you can send to the contact address indicated in the application/Web/CT. If there is a concern that this Privacy Policy has been violated, we will use commercially reasonable efforts to remedy the violation. The terms of this policy may be changed by us at any time. If you have any concerns about this policy or the services we offer, please do not hesitate to write to us.

In witness whereof, all users of the Application/Web/Call Center agree that they have read the terms mentioned in this Privacy Policy and agree to be bound by the same for so long as they continue to use the Application/Web/CT or to benefit from the Company's Services.

Les présentes Conditions Générales d'Utilisation Chauffeur/Utilisateur SCCVI Super Travel ont été approuvées par les membres de la Coopérative des Chauffeurs VTC Indépendants (SCCVI) conformément aux lois cantonales et fédérales LTVC au sein de l'AG de SCCVI.

Geneva, May 20, 2024

Technologies VTC / (SCCVI), 54 Route de Veyrier, 1227 Carouge, sccvi.ch@gmail.com

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General Terms of Use - Drivers. EN

General Terms of Use - Drivers. FR

Privacy Policy – Drivers. EN

Privacy Policy – Drivers. FR